Set up in 1996 as a GP Co-Operative with 109 members of local General Practitioners, the Bury, Heywood, Middleton and Rochdale service has seen a 75% increase in call volumes since commencing operations. This has led to the organisation’s growth to over 150 working GPs, 26 Triage Advance Nurse Practitioners and 16 Telephone Triage Nurses and over 70 Call Handlers, Drivers and Administration staff who all contribute to the effective running of the service. As a social enterprise with no share holders or dividends to pay, BARDOC are able to keep costs to a minimum whilst focusing on delivering a safe, robust and high quality patient centred service. In recent years BARDOC have delivered a number of innovative pilots including:
- GP In Hours Acute Visiting Service
- GP Extended Hours
- Patient Transport Services
- Pathfinder referral service in partnership with the ambulance trust
BARDOC provide a 24 hour, access point for all community services across three CCGs, and for mental health services across five CCGs in Greater Manchester. BARDOC are also working in partnership with Sainsbury’s to deliver a national flu vaccination helpline for Sainsbury’s customers and pharmacists alike.