Meet our Member reps

Member representatives

  • David Hill

    Chief Executive Badger

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  • Kevin Parker

    Kevin Parker

    Chief Executive BEDOC

    Kevin has over 30 years strategic and operational experience within Primary, Secondary and Social Care, which has included managing two large out of hours GP services, and project managing complex service redesigns for numerous NHS organisations. Kevin has also been a Director of two charities supporting a range of service users with complex needs and is also a Non-Executive Director for Bedfordshire Healthwatch.

  • Nigel Gazzard

    Managing Director BRISDOC

    Nigel joined the NHS in 2005 from the financial services industry. Working at senior levels, he enjoyed a varied career gaining experience of both strategic and operational roles covering everything from customer service, relationship management, information processing and large scale call centres. The skills learned have proved invaluable in supporting the development of BrisDoc as a patient centred, high quality NHS service provider. He holds a Masters Degree in Leadership from Exeter University, is a published author and continues to hold various directorships, although, his primary commitment is with BrisDoc.

  • Susan Blakemore

    Susan Blakemore

    Chief Executive CHoC

    Susan began her career as a midwife and subsequently took on a Primary Care Development Manager role working with the evolution of Primary Care Groups and Primary Care Trusts in Cumbria. During this period she worked successfully towards an MBA which she completed in 2001. Susan subsequently worked in a number of Primary Care settings, moving into the world of Out of Hours in 2002 where her initial responsibilities involved reshaping the out of hours service and ensuring a strong clinical mix. In 2009 the merger of CueDoc – Cumbria Emergency Doctors on Call – and Baycall, the out of hours service covering the South Lakes and Furness localities, created Cumbria Health on Call to which Susan was appointed Chief Executive. As Cumbria Health on Call moves into the future, Susan is keen to develop services 24/7 with CHoC becoming a key central point of contact for Cumbrian patients.

  • Jacqueline McClintock

    Finance Director Dalriada Urgent Care

    Details to follow

  • Dr Justin Geddes

    Dr Justin Geddes

    Chief Executive DDOC

    Justin graduated from Leicester Medical School in 1999. A GP in Honiton, he is also a GP trainer and honorary lecturer at Exeter Medical School. Justin has particular interests in urgent care and education. He combines working in his Honiton surgery with his role as chief executive.

  • Stephen Bateman

    Stephen Bateman

    Chief Executive DHU Health Care

    Stephen joined DHU as Chief Operating Officer on 6th January 2014, he was promoted to Chief Executive Officer in July 2014. Stephen has had a successful career in healthcare where he has previously worked for Allied Healthcare Group and Saga Healthcare. He has a wealth of operational, finance, customer service, project management, and commercial experience in the UK and abroad. Stephen is a Chartered Accountant (CPFA) and Member of Association of Accounting Technicians (MAAT). Stephen resides in Nottingham and is married with 3 children. He is interested in football, cricket, golf, gardening, travel and DIY.

  • Suzy Layton

    Suzy Layton

    Chief Executive FCMS

    Suzy Layton is the CEO of FCMS (NW) Ltd, a social heart/enterprise, not for profit organisation founded in 1994. FCMS is proud to provide medical, dental, specialist call handling and support services to the NHS and private sector, both on a local and national footprint. Suzy joined FCMS in 1997 and has tirelessly developed the organisation whilst in a senior post until she naturally evolved as CEO in 2004. A physiotherapist by profession, Suzy’s natural place and passion is people grounded with a strong strategic focus, she is driven by what ‘feels right’ which to many is perplexing but is what essentially maintains energy and sound business. FCMS is a Parent Company to PDS (MEDICAL) Ltd, which provides out of hospital services such as same day health centres, minor injury units, community diagnostics and wound Care Services. Along with the overarching Non Executive Board and Senior Management Team, Suzy delivers passionate leadership across both organisations. Always inclusive, Suzy likes nothing more than “building things”. Suzy is determined to ensure that national policy is firmly anchored into local health care, with the patient truly at the heart of genuinely slick, smooth and better patient/caller journeys.

  • Dr Martin Thornton

    Dr Martin Thornton

    Interim Managing Director FedBucks

    Details to follow

  • Mark Woolcock

    Mark Woolcock

    Chief Executive Kernow Health CIC

    Mark has held a variety of roles within this – and predecessor- organisations, initially joining as ‘Lead Clinician’ before taking the ‘Consultant Paramedic and Clinical Lead’ role. Throughout these times Mark has also worked as a clinician providing telephone triage and face to face visits either the patient’s own home or a treatment centre. Since June 2018 Mark has worked as the Chief Operating Officer of the ‘Integrated Urgent Care Service’ which encompasses the 111 telephony and the conventional Out of Hours GP service. In August 2020 he took over the role of Chief Executive Officer on a two year secondment.

  • Dr Simon Douglass

    Dr Simon Douglass

    Chief Executive LCW UCC

    Simon Douglass has been a GP since 1993, previously based in Bath and North East Somerset (BaNES). He has also been a GP trainer for 10 years which included remedial training. Simon's work history includes; GP partner for 20 years - stepped down as senior partner 2012 to focus on commissioning role, set up and ran a local GP OOHs co-operative in 1995, member (Primary Care Development Lead and Deputy Chair) of BaNES PCT professional executive committee 2001-2011. Simon has worked for LCW UCC since 2014, taking on the Medical Director role between 2016-2021 and CEO from 2021.

  • Michaela Buck

    Chief Executive Mastercall

    Experienced leader with more than 25 years experience in urgent ‘out of hospital’ healthcare; passionate about providing high quality, safe patient centred services and being a caring and nurturing employer. Specialising in the development and delivery of innovative services, embracing the use of digital technology, with a specific focus on hospital admission avoidance and early supported discharge to improve patient outcomes, reduce inequalities and maximise return on investment for the benefit of the NHS. Michaela is also a director of the Greater Manchester Urgent Primary Care Alliance (in partnership with Bardoc and gtd Healthcare) and has been instrumental in the collaborative partnership approach to developing the Greater Manchester Clinical Assessment Service (CAS) and dental helpline. Excited and optimistic about the new Integrated Care System landscape and opportunities for further integration of services and collaborative partnership working; in particularly in addressing the NHS workforce challenges of today and improving the future healthcare needs of our people.

  • Arwel Griffiths

    Arwel Griffiths

    Chief Executive NEMS

    Arwel took up the position of Chief Executive at NEMS Community Benefit Services on 1st May 2018 following 8 years serving as a Non-Executive Director on its Board. Prior to taking up the Chief Executive role, Arwel had 36 years’ experience acting in a business capacity in science and engineering industries in both the private and public sector. He lives in Bleasby, Nottinghamshire, and is married with two adult daughters, one of whom is a GP in Exeter.

  • Felicity Greene

    Felicity Greene

    Chief Executive NHUC

    Felicity has over 20 years of experience in the Pharmaceutical industry much of which was at Director level. During that time she has lived and worked in the US and Germany and managed teams around the world. Felicity then joined the NHS as a Divisional General Manager for a major acute, before going on to an Exec Directors role with the only combined Trust in the country. To gain primary care experience Felicity then joined South, Central and West Commissioning support unit as their Director of Operations working with 44 CCGs across the south of England before joining NHUC in September 2016. Felicity is a Pharmacist with an MBA from Cranfield and she is also a fellow of the chartered institute on marketing.

  • Steve Rubery

    Steve Rubery

    Chief Executive PELC

    Steve has over 35 years’ experience of working in the NHS, beginning his career as a pharmacist and working up to being a Trust Chief Pharmacist before moving into senior management. Steve joined PELC as CEO in May 2022 from North East London CCG (NEL) where he was Director of Planning and Performance. Prior to this he was Director of Commissioning and Performance and Deputy Chief Executive of Barking and Dagenham, Havering and Redbridge CCGs (BHR). Steve has a wealth of experience in the Urgent and Emergency Care arena having been the commissioning lead for UEC while at NEL and BHR and having managed ED Services at both Barking, Havering and Redbridge University Hospitals NHS Trust and Mid Essex Hospital Services NHS Trust. Steve lives in Ilford and is married with two grown up children and two dogs.

  • Dr Mary Ryan

    Dr Mary Ryan

    Chief Executive Primary Care 24

    Mary joined PC24 in January 2017 as Medical Director. She has been CEO since July 2018. Mary continues to work as an A&E consultant one day per week at Alder Hey Children’s Hospital.

  • Steven Pink

    Steven Pink

    Chief Executive SELDOC

    Steven joined SELDOC in 2017 from the NHS Business Services Authority where he was Director of Change and Commercial Delivery. He was responsible for delivering change and commercial improvement across a £32 billion range of services from payments processing to hospital retail. Before joining the NHS, Steven had leadership roles in Bupa, British Airways, NatWest and Marks and Spencer. With a passion for delivering great care and strong business performance. Since joining SELDOC, Steven has delivered his new strategy successfully, substantially improving performance clinically, operationally and commercially. Throughout the Pandemic Steven has led the team to deliver new and improved services while supporting SELDOC staff and colleagues at a challenging time. Steven’s ‘patient first’ values permeate the organisation which has built a strong reputation with local GP Surgeries, NHS Commissioners and partner organisations. SELDOC is known for its service quality, ability to mobilise quickly and dedication to patient care.

  • Dan Robinson

    Chief Executive Shropdoc

    Details to follow

  • Lance Gardner MBE

    Lance Gardner MBE

    Chief Executive SPCT

    Lance is a nurse by background and has 15 years’ experience of social enterprise. In 2000, he was awarded an MBE for services to primary care nursing. Lance specialises in governance and is an advisor to the government on public sector mutuals and social enterprise. He has lead four successful care related businesses, including the first nurse-led primary care practice in Salford. His other previous posts include Chief Executive of Care Plus Group and Executive Lead for Older People at Locala. During 2017 he was an independent management consultant working mainly in housing and care of older people. Prior to joining Salford Primary Care Together, Lance was Clinical Director and Chair of Be Caring.

  • David Pannell

    Chief Executive Suffolk GP Federation

    David is the Chief Executive of Suffolk GP Federation which he helped form in 2012. The Federation is one of the leading GP owned organisations enabling primary care to work at scale. The Federation runs a series of innovative services including most of the diabetes in North East Essex, ultrasound, Lymphoedema, community cardiology and pain. David has worked with a variety of primary care organisations in Suffolk since 2007. Prior to working in health he spent fifteen years as a management consultant with Price Waterhouse and as Director of Research at Durlacher, an investment bank in the City of London. He has a BA Economics from Manchester University, MA in Political Sociology from Leeds and an MBA from Strathclyde Graduate Business School.

  • Dee Ward

    Dee Ward

    General Manager Western Urgent Care

    Details to follow

Associate member representatives

  • Richard Bowen

    National Programme Director NHS 111 Wales

    Richard has over 25 years NHS experience having originally joined as a National Management Trainee (1992). He spent the early part of his career in various operational roles within acute hospital and primary care organisations in NHS England and Northern Ireland. For two years he worked for Professor Sir George Alberti at the Department of Health and led a number of acute hospital ‘turnaround’ teams to deliver improved care standards within emergency departments and ambulance trusts. He also helped shape a number of key performance standards for emergency medicine which are still being used today. Since 2007, Richard has held a number of senior roles within NHS Wales, initially as the Director for the Delivery and Support Unit and then promoted to the Director of Operations, NHS Wales based in Welsh Government. Latterly, Richard was the Executive Director of Planning for Aneurin Bevan University Health Board and since January 2015, was appointed as the National Programme Director for 111 /out-of-hours service. This service will ensure that all Welsh patients who have an urgent need for health advice and support will be able to do so via a free telephone line and /web based support and also access out-of-hospital services.

  • Helen Carr

    Helen Carr

    Chief Executive Local Care Direct

    Helen leads the executive team to develop strategic plans in association with other partners and to ensure these are delivered and, as an integral member of the Board, reviews performance and oversees effective governance of the company. A key priority is to champion patient services and standards, as well as influencing and supporting national, regional and local healthcare policy and decision-making. Helen is also a financial specialist in Internal Control Environments and Procedures and has experience in internal audit, negotiation, organisational set up, acquisitions, quality assurance. Helen has worked with audit, legal and banking professionals at PLCs, private companies, social enterprises and charitable organisations.

  • Liam Quinn

    Liam Quinn

    Chief Executive Northdoc Medical Services

    Liam Quinn is Chief Executive of northdoc Medical Services. Involved from the very start, his initial contract was to set up the company on behalf of the local North Dublin GP population. He was subsequently appointed Chief executive. He is passionate about service delivery that is underpinned by the best governance at all levels and by seeking innovative ways of improving primary care in out of hours. He believes that standing still is not an option and that we must continue to assess our performance by seeking the input of GPs and patients, and all the staff involved in the organisation. With a background in the travel business he is very systems orientated and believes that once a process is put in place it must be continually tested, questioned, and improved. Since joining he has invited MPS audits, the introduction of Clinical audit, and web-based support for GPs in out of hours, and linking Northdoc in with UHUK. His background in not for profit includes the setup of housing and drug addiction services to the homeless in Dublin with The Peter McVerry Trust and in fundraising. He has more interests than time and claims his education was only interrupted by secondary school and a spell at University College Dublin.